The Register is reporting a particularly evil reply by EMI Germany's customer relations to a customer's complaint that a CD he bought wouldn't play in a CD-ROM drive.
In summary, they did just about everything short of calling him a criminal, said that all CDs on sale will be similarly "protected" within months, and told him (not particularly politely) to fuck off. So much for "customer relations".
Given that about 80% of my music listening is done via computer CD-ROM drives, I'm not really very happy about this.
[edit: OUCH. Read in conjunction with another article on the Register today, this is REALLY depressing. In summary, the UK's proposed implementation of the new EU Copyright Directive will mean that if you buy a CD that won't play on your chosen device, you are totally screwed, uh, I mean, reliant on the Home Secretary for any form of recompense.]
In summary, they did just about everything short of calling him a criminal, said that all CDs on sale will be similarly "protected" within months, and told him (not particularly politely) to fuck off. So much for "customer relations".
Given that about 80% of my music listening is done via computer CD-ROM drives, I'm not really very happy about this.
[edit: OUCH. Read in conjunction with another article on the Register today, this is REALLY depressing. In summary, the UK's proposed implementation of the new EU Copyright Directive will mean that if you buy a CD that won't play on your chosen device, you are totally screwed, uh, I mean, reliant on the Home Secretary for any form of recompense.]