Well, actually...

Date: 2003-01-12 21:30 (UTC)
...what this really says is that they market by the numbers, not by targeting customers. They saw some statistics that say Opera is used by 1% of all users, so first they told their IT department they would not support that, and not to test for it. Oh yes, and you get 10% of the testing time you wanted anyway, so you better hope that it actually works on the browsers we say we support.

Then when the IT department offered up a nice simple design, they said, oh no, we want to use technology X, because it is so cool. And if anybody in IT said, well, look, even fewer people will be able to use the site, like Netscape 6 people, they said, who cares?

You don't have to have ignorant people in IT. Ignorant people in management will do very nicely indeed. Actually, I think it's fairly sweet they even gave you a MESSAGE saying it wouldn't work. Most places are willing to just let it show up broken!

But I'm not bitter. Oh no. Oh no no no.

Side laugh: they've set things up so you can't view the source of the page. As if anyone would seriously want to steal their HTML....
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