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blufiveThe end of the saga, or is it?
Well, according to my account page, Play.com have now refunded me. I'll stop being rude about them - after their first e-mail, they've been far more helpful than I expected, which is cool.
Now, the other bit of the saga: at the same time as the Placebo album, I ordered another CD. Which they delivered, and which I had no problems with. But then a second copy arrived shortly after the first one.
I've not bothered mentioning this before, since they were perfectly happy to accept the second one back (dispatching error, apparently) and confirm that I'd only been billed once. Except that they've refunded me for that one, too.
I think I need to go get a bank statement to work out WTF is going on here, but it looks possible that I'm ahead, somehow, at which point I start getting a guilt complex. But not much of one.
Well, according to my account page, Play.com have now refunded me. I'll stop being rude about them - after their first e-mail, they've been far more helpful than I expected, which is cool.
Now, the other bit of the saga: at the same time as the Placebo album, I ordered another CD. Which they delivered, and which I had no problems with. But then a second copy arrived shortly after the first one.
I've not bothered mentioning this before, since they were perfectly happy to accept the second one back (dispatching error, apparently) and confirm that I'd only been billed once. Except that they've refunded me for that one, too.
I think I need to go get a bank statement to work out WTF is going on here, but it looks possible that I'm ahead, somehow, at which point I start getting a guilt complex. But not much of one.